Job Title: Clinical Solutions Manager
Virtual, US, 99999
Your Impact:
Join Rauland, a division of AMETEK, where innovation meets impact in healthcare communication. As a Clinical Solutions Manager, you’ll collaborate with hospitals to uncover needs, deliver evidence-based solutions, and shape the future of patient care. This role blends clinical expertise with strategic insight, offering a unique opportunity to influence product development and optimize healthcare workflows. You’ll be the trusted partner for clinical teams, guiding them through implementation, training, and transformation. If you're passionate about improving outcomes and driving meaningful change, we want you on our team.
What You'll Do:
- Builds relationships with clinicians and teams on the front lines to understand key pain points, experience interactions between people and technical systems, and foster buy-in to enable robust prototyping, testing, and ultimate delivery of strong solution design.
- Engages in data collection and analytics related to the development of best practices for the clinical organization.
- Engages cross-functionally across the organization to provide clinical expertise in areas of product development, product testing, and process implementation.
- Collect data on clinical product performance and future state clinical needs to produce documentation proposing guidelines for best practice and solution.
- Act as main point of contact for customer’s clinical implementation teams to answer questions about Responder product applications (for ex. system programming for custom workflows) and the process by which Rauland recommends pre/post-sale needs assessments, end-user training, go-live support, and solution optimization services be delivered.
- Act as a subject matter expert for co-development of new clinical services, processes, and solutions for Rauland customers.
- Partner with clinical and technical leads at the distributor level to evaluate processes utilized to approach end-to-end implementation.
- Assess customers’ configuration requirements and training needs, apply product and clinical knowledge to troubleshoot and problem solve.
Do You Have?...
- Education/Training:
- Active RN License (must maintain for duration of employment)
- BSN required; Master’s degree preferred
- Informatics certification/degree a plus
- Experience/Skills
- Minimum 5 years of experience as a nurse in an acute care setting. Critical care experience preferred.
- Strong project management skills; Strong organizational skills, attention to detail
- Strong relationship building skills; Ability to collaborate and interact with a diverse group of health care, IT, and sales professionals.
- Candidate must exhibit strong credibility as a subject-matter expert, project themselves with authority, and demonstrate a high-level of reliability.
- Experience with the application of Lean/QI in the healthcare environment is a plus.
- Skilled in developing and preparing custom presentations and confident public speaker.
- Ability to work a flexible schedule
- Must be willing to travel up to 50% of the time which may include nights and weekends
- Must live within 2 hours of an international/primary airport
- Technology:
- Proficiency with Microsoft Suite
- Proficiency with at least one EMR platform
- Experience with Saleforce, Adobe
- Experience with Microsoft SharePoint
- User experience with vendor integration across platforms
Why Us?
Rauland, a division of AMETEK, is a business unit in the Measurement, Communications and Technologies division of AMETEK. We are a leader in integrated communications technology, designing and manufacturing Nurse Call Systems for the medical industry and school critical communication systems for the education K-12 market.
Website: www.rauland.com