Job Title: Sales Administrator
Tokyo, JP, 105-0012
Position Description
The Sales Administrator will be responsible for backing up sales activities and handling orders in Ametek's Gatan division.
ESSENTIAL SKILLS AND RESPONSIBILITIES
The following skills are required to assist in sales activities:
- Basic knowledge and experience in ordering and managing delivery dates for overseas products.
- To facilitate quoting, billing and logistics.
- Order processing from overseas agents (including LC transactions)
- Preparation of export control documents at the time of export
- Inquiry management and user management
- Support for holding exhibitions and user schools
- English skills to communicate with US head office
QUALIFICATIONS
- Fundamental knowledge and experience about
- Well-enough experiences and skills for sales admin activities planning, managing the repair schedule and preparing required repair parts.
- Capabilities to harmonize any of the end customers’ or EMMs’ demands /requests into the actual sales activities or plans by our FSEs and also by the US factory.
- Experience with current Personal Computer Windows Operation System (OS) software to execute any of required inputs /records for service and related administration works, such as quoting , invoicing and ordering parts to the factory.
- Must be a self-starter, able to work with minimal supervision even in an isolated environment.
- Communication skills by using English and Japanese
- May have experience in LC transactions. Experience is preferred.
- Periodic checks and requests to the head office for any of ordered parts to meet the delivery expectation.
- Ability to approach problems with a sense of ownership, enthusiasm and innovation with strong client service attitude.
- Ability to interface with people at all levels.
EDUCATION/EXPERIENCE
- Bachelor's Degree, preferred
- Business level of English communication mainly via emails.
PHYSICAL DEMANDS/WORK ENVIRONMENT
- Mostly staying in Ametek Tokyo office and working on computer screen but sometimes required to work on real analytical instruments and parts also.
- Frequent communication should be required with colleagues in the division or Ametek, but also with the end customers and also with the people from EMMs or local distributors
About Gatan:
Gatan/EDAX are world leader as EM accessory Company for Electron Microscope.
Gatan/EDAX have histories for more than 50 years. Now Gatan is well known to make EM accessories such as TEM Camera, EELS (Electron Energy Loss Spectrometer), TEM holder, TEM sample preparation tool, and software. In Japan more than 70% users of TEM use Gatan products. EDAX is also known with EDS and EBSD.
Gatan joined to Ametek in 2019. And now Gatan works with EDAX which is also well known as an EDS / EBSD manufacture. Gatan and EDAX belong to EMT group of Ametek. And now Gatan/EDAX work together.