Job Title: Order Management Specialist
Subotica, RS, 240000
For our AMETEK CTS business unit, we are looking for a Order Management Specialist (m / f / d) at our location in Subotica, Serbia.
AMETEK CTS is a global leader in EMC compliance testing and RF power amplifiers, with over 50 years of experience in designing and manufacturing precision instruments. Under the brand names of EM TEST, Teseq, and AR, the company provides a wide range of specialized solutions tailored to meet the unique needs of equipment manufacturers across multiple industries.
With design and manufacturing facilities in Germany, Serbia, the United States and Switzerland, where the headquarters is based, AMETEK CTS offers innovative solutions to address the complex requirements of EMC compliance standards and RF amplifiers. To support customers, AMETEK CTS operates a global network of calibration labs, delivering services traceable to both national and international standards.
Responsible for managing the ordering activity for the organisation, including timely and accurate entry and processing of all orders received. Order management includes order entry, creation of purchase orders, order acknowledgement and keeping customers informed on delivery dates.
Main Activities
- Preparing, verifying the accuracy of customer orders, validating and processing international sales and service orders in different ERP system
- Creating order-related purchase orders, intercompany and third party
- Invoicing of orders
- Delivery date monitoring (maintaining backlog) , keeping customers up-to-date and forecasting sales
- Working towards personal KPIs and objectives as outlined
- Making sure new orders are entered within 48 hours
- Handling issues in the best interest of the customer and company
Job Requirements
- Bachelor's degree in Economics or a related field
- Previous experience in Office Customer Service is desirable, however candidates from other service backgrounds will be considered
- Accurate and timely data entry skills
- Advanced level of English language
- Advanced level of German language will be considered as an advantage
- Experience in working with customers to resolve order issues
- Experience with MS Teams, Office Word,Excel, Outlook and ERP applications
What we can offer you:
- Work in a dynamic international environment and pleasant and supporting team
- Chances to gain an insight into EMC processes
- Opportunities for learning and personal growth
- Private Additional Health Insurance
- Employee Assistance Program
- And many other perks and benefits