Job Title:  Inside Sales Engineer

At Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation in Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies. Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety. We are seeking an Inside Sales Engineer to join our Extreme Precision Optics team in Richmond, CA.

As an Inside Sales Engineer, you will combine your technical skills with cross-functional collaboration to understand customer needs, recommend technical solutions, prepare quotations and proposal packages, and assist the sales team in closing deals for custom precision optics and optical assemblies. The Inside Sales Engineer acts as a critical link between customers, sales teams, and engineering/product teams.

KEY RESPONSIBILITIES:

• Customer Engagement - Respond to inbound customer inquiries and qualify sales opportunities; understand customer requirements, technical challenges, and business goals; serve as primary interface for customers for time-sensitive project updates.
• Sales Support - Prepare quotes and proposals for custom optics and opto-mechanical assemblies; review customer RFQs, drawings, and specifications to assess scope, risk, and manufacturability; support quote revisions, customer discussions, and negotiation cycles; maintain quote tracking, status, and follow-ups to meet customer deadlines.
• Technical Expertise - Explain complex technical concepts in a clear, customer-friendly manner; stay up to date on product offerings, industry trends, and competitor solutions.
• Collaboration - Work closely with engineering, product management, and operations teams to develop pricing and lead times; communicate customer feedback to internal stakeholders to ensure smooth handoff from quote to order execution.

REQUIRED SKILLS AND QUALIFICATIONS:

• Bachelor’s degree in engineering (Mechanical, Electrical, Industrial, Manufacturing, or related field) or equivalent practical experience in sales engineering or technical sales.
• Ability to manage multiple quotes in a fast-paced environment.
• Results-driven, solution-oriented problem-solver with ability to balance technical knowledge with business objectives.
• Strong analytical thinking skills to manage customer relationships with sound technical and commercial judgment.
• Proactive communicator who is detail oriented, collaborative and organized.
• Holds self and others accountable to high ethical standards; company policies and regulatory requirements.
• Ability to read technical drawings and specifications.
• Background in precision optics, optical fabrication or coatings, or optical assemblies is strongly preferred.
• Proficiency with Microsoft 365, Salesforce and Navision is a plus.

Bring your passion and commitment to Zygo, where we are curious, collaborative, persistent, and confident, where safety and quality guide every step of our journey. Grow with us as we solve complex challenges, inspire confidence, and drive excellence in manufacturing.

Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success? We welcome your unique perspective and invite you to join us!

We offer competitive compensation, benefits, retirement (401k) and paid time off programs. Compensation and position level will be set based on experience.

Due to the nature of Zygo Navitar's programs and products, applicants must have the legal right to work in the US and additionally must be legally authorized to access export-controlled information and source code