Job Title: Quality Engineer
Location:
Reynosa Tamaulipas, MX, 88710
Business Unit:
Sensors & Fluid Management
Posting Date:
Jan 31, 2025
Job Description:
Customer interface on all thing’s quality like warranties, customer complaints, internally main driver for FTQ and support to our QSM.
Main Reposibilities
- Withing the team/area assigned he/she facilitate team members on problem solving, using core tools such as DOE, A3, 5Whys, etc.
- Follow up on customer claims and provide 8D and DPR’s
- Drives our warranty process from reporting to actions taken to reduce this expense (top offenders) as well responding to customer portals.
- Actively support and participate on continuous improvement activities such as: Kaizen, idea program, cost out improvement, RIW, APS.
- Creates and submit PCN/ PPAP documentation for customer approval
Position Requirements
- Engineering industrial Electrical/ Mechanical
- 3 or more years of experience within Quality areas
- 3 or more years of experience on customer interface, claims, warranties
- Six Sigma Green belt is a plus
- English (conversational)
- Proficient with Statistics Control Process tools i.e minitab
- Proficient with MS Office tools like MS Project, Excel.
- Basic understanding of MRP systems like Oracle to understand material transactions