Job Title:  Quality and Technical Director

The Quality and Technical Director is responsible for driving a strong quality culture across the organisation, to ensure that our product quality conforms to our customers expectations, specifications, standards and any applicable regulatory requirements.  

Key Responsibilities - 

• Provide the leadership to engage all employees in a quality culture of right first time and ensuring that defects are detected and resolved before product is shipped to the customer.
• Interfacing with customers providing quality, standards, and technical information.
• Managing product quality escapes from the organization and quality escapes from our suppliers.
• Develop the human talent within the Organization to succeed and grow, while onboarding and training new high-level talent.
• Responsibility for the successful execution of the Quality KPIs including Yield and COPQ.
• Overall responsibility for Quality Assurance, Product Quality, Technical and Laboratory teams.
• Ensure an integrated Management system and audit schedule for AS9100 / ISO14001 / ISO45001 standards
• Working closely with the commercial and manufacturing functions to improve standards and capabilities.
• Developing staff to reach their maximum potential through a robust implementation of a review process.
• Review Operational data and ensure that departmental KPIs are met.
• Budgeting and cost control
• Resource planning and analysis of staffing levels to ensure staffing levels to meet KPIs
• Managing qualification of our products by our customers.
• Develop a guiding vision for the structure and performance of the Quality and Technical team which aligns with achieving and exceeding the goals and objectives of the site.

Essential Requirements - 

• Proven experience of managing a Quality function in a Manufacturing/ Engineering business.
• A degree or equivalent in Metallurgy or materials science.
• Proven experience of working with customers on complex quality issues
• Experience in driving process improvements using lean manufacturing techniques
• Excellent leadership and communication skills with the ability to engage effectively with employees.
• Good financial awareness.
• The drive and enthusiasm to be a champion for achieving Quality excellence and motivating team members.
• Experience in engineering problem solving and fault identification.
• Application of fault finding techniques such as 8D and the use of FMEA [Failure Mode and Effect Analysis]
• Application of 6-Sigma.
• Knowledge and use of Statistical Process Control.
• A passion for success and a sense of urgency to execute deadlines.
• Possess a management style that focuses on people and be able to inspire trust.
• A long-range perspective and a strong desire to challenge the status Quo.
• Motivate and lead others within a matrix organization.
• You will demonstrate and align with the values of the company demonstrating high levels of safety focus, honesty, integrity, customer service focus, quality focus, excellence and innovation.