Job Title:  Manager, Integrated Operations

The Manager, Integrated Operations owns the day-to-day orchestration of Production & Capacity Planning, Operational Excellence (OPEX), and EHS leadership. This leader ensures we have a safe workplace, a stable plan that matches capacity, and a continuous improvement engine that drives delivery, cost, and quality. 

Primary Responsibilities:

Production & Capacity Planning (Direct Ownership) 

• Own the S&OP/MPS cadence, finite scheduling, and capacity modeling across critical resources; drive plan stability, load-leveling, and constraint removal in partnership with Production, Supply Chain, and Project Management. 
• Establish and maintain a capacity model for near-term and mid-term horizons; publish plan adherence and capacity utilization KPIs. 
• Lead readiness reviews for demand surges or mix changes; drive actions to protect OTD/OTIF, lead time, and inventory targets. 
• Facilitate daily/weekly production huddles; ensure issues have clear owners, due dates, and countermeasures. 

Operational Excellence (via Direct Report & Hands-on Leadership) 

• Lead the site CI roadmap; sustain Gemba walks, Kaizen pipeline, standard work deployment, and 5S/6S; coach supervisors and cell leaders to solve problems at the source. 
• Maintain visible performance dashboards for safety, quality, delivery, and cost; track productivity and CI savings with financial validation. 
• Champion root cause analysis, mistake-proofing, and standardization; ensure improvements are documented and sustained. 

EHS Leadership & Compliance (via Direct Report & Hands-on Leadership) 

• Provide leadership and oversight to the EHS site lead to ensure regulatory compliance, audit readiness, and a proactive safety culture (incident investigations, training, hazard reporting, corrective actions). 
• Ensure the compliance calendar, metrics, and external reporting (e.g., OSHA/EPA as applicable) are timely and accurate; remove roadblocks for the EHS team. 
• Oversee and support use of EHS/compliance systems through the EHS site lead. 

Quality, Suppliers/Outsourcing & Cross-Functional Interfaces 

• Partner with Quality to triage defect tickets, lead/coach RCA, and drive lasting countermeasures that protect customer commitments. 
• Coordinate with supplier/outsourcing partners to resolve issues, manage schedule risks, and execute corrective actions. 
• Act as the operations liaison to Sales/PM/Engineering on status, risks, and recovery plans. 

People Leadership & Scale 

• Directly lead the OPEX lead and the EHS site lead; develop bench strength and succession for Production Supervision and Planning. 
• Model ‘Respect for People,’ coaching leaders in daily management, problem-solving, and standardized work; align with CSI’s QMS and HR processes for role clarity and competency development. 

Key Performance Indicators (illustrative) 

• Safety: Recordable rate, audit closure effectiveness, training completion. 
• Delivery: Plan adherence, OTIF/OTD, schedule stability. 
• Capacity & Flow: Capacity utilization, queue/lead time reduction, constraint closure rate. 
• CI Impact: Verified productivity savings, 5S/6S audit scores, standard work adherence. 

Qualifications:

• Bachelor’s degree in Engineering, Operations, Supply Chain, or related field. 
• 7+ years in manufacturing operations with hands-on experience in production/capacity planning and cross-functional leadership. 
• Demonstrated OPEX/Lean leadership (e.g., Kaizen facilitation, standard work, 5S/6S, visual management) and data-driven problem solving (RCA, countermeasures). 
• Working knowledge of EHS programs and compliance fundamentals; proven partnership with an EHS team to drive culture and results. 
• Proficiency with ERP/MRP and operations analytics; capable of building capacity models and KPI dashboards. 

Competencies:

• Systems Thinker: Connects demand, capacity, materials, and labor to create executable plans. 
• Operational Rigor: Builds standard work and governance that sustain results. 
• Change Leadership: Coaches at the Gemba; drives adoption and accountability. 
• Influence & Communication: Clear, concise updates; escalates early with options. 
• Customer Focus: Protects delivery and quality through proactive risk management. 

Working Conditions & Other:

This is a full-time, on-site position based at CSI’s Pineville, NC facility. Remote work is not available for this role. This description is intended to capture the role’s primary scope and may evolve as business needs change; the role will be maintained in HR systems per CSI’s QMS. 

#LI-LS5