Job Title:  Business Data Analyst

Paragon Medical, a business of AMETEK, is a trusted partner in medical device manufacturing, offering end-to-end solutions from concept to final production. With expertise across various applications, we deliver high-precision components and complete products tailored to exceed customer expectations.

Job Summary:

A strategic and analytical Business Data Analyst with a cross-functional focus on enabling data-driven decision-making across Integrated Business Planning (IBP), Global Customer Service, and Commercial functions. This role plays a critical part in aligning operational execution with strategic goals by delivering insights that enhance planning accuracy, customer satisfaction, and commercial performance.  Key contributions:

• Integrated Business Planning (IBP): Supports end-to-end planning cycles by providing data models, scenario analysis, and performance tracking to align supply, demand, and financial goals.
• Global Customer Service: Analyzes service metrics, customer feedback, and operational data to improve service levels, reduce response times, and enhance customer experience.
• Commercial: Delivers insights into sales performance, pricing strategies, and market trends to support revenue growth and strategic initiatives.

Job Duties:

Integrated Business Planning (IBP) Support

• Ensure data integrity for monthly forecast loads.
• Analyze and maintain data models and dashboards to support demand planning, supply planning, and financial alignment.
• Ensure data consistency, alignment, and integrity across planning cycles and business units.
• Provide scenario analysis and forecasting to support strategic decision-making across functions.

Global Customer Service Analytics

• Analyze customer service metrics (e.g., response time, resolution rate, satisfaction scores) to identify trends and improvement opportunities.
• Partner with service teams to develop KPIs and performance reports that drive operational excellence.
• Support initiatives to enhance customer experience through data-driven insights.

Commercial Analytics & Reporting

• Deliver insights on sales performance, pricing, customer segmentation, and market trends.
• Tracking and reporting support on key commercial KPIs to inform strategic planning and execution.

Data Management & Visualization

• Collect, clean, and validate data from multiple sources to ensure accuracy and reliability.
• Design and maintain dashboards and reports using tools like Power BI or Excel.
• Translate complex data into clear, actionable insights for stakeholders at all levels.

Cross-Functional Collaboration

• Act as a liaison between business units and technical teams to ensure data needs are met.
• Participate in cross-functional meetings to align on priorities, share insights, and support business objectives.
• Provide ad hoc analysis and support for special projects and executive requests.

Continuous Improvement

• Identify opportunities to automate reporting and streamline data processes.
• Stay current with industry trends, tools, and best practices in data analytics and business planning.
• Contribute to the development of analytics standards and documentation.

Education:

• Bachelor’s degree required in a relevant field such as Business Analytics, Supply Chain, Operations, Finance, or Data Science.

Experience:

• 3–5 years of experience in a manufacturing or operations environment preferred.
• Proficient in Microsoft Office tools, including Excel (advanced functions), Word, and PowerPoint.
• Experience with SIOP, S&OP, or Integrated Business Planning (IBP) processes preferred.
• Familiarity with MRP/ERP systems (e.g., Visual, SAP, Oracle) and business process modeling.
• Hands-on experience with data analysis and visualization tools such as Alteryx, Power BI, Tableau, or similar platforms.

KSA's:

• Strong ability to translate complex data into clear, actionable insights for cross-functional stakeholders.
• Strong analytical and problem-solving skills.
• Excellent organizational and interpersonal skills.
• Self-motivated with the ability to build positive working relationships.
• Effective communicator with a collaborative mindset.
• Ability to manage multiple priorities in a dynamic environment.
• Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Alteryx).
• Familiarity with statistical and forecasting techniques to support planning and decision-making.
• Understanding of end-to-end business processes, especially within IBP, Commercial, and Customer Service functions.
• Ability to identify data quality issues and implement corrective actions.
• Continuous improvement mindset with a focus on process optimization and automation.