Job Title:  IT Director

The Director of IT manages the business’s technology infrastructure, leads IT staff, and oversees daily operations of the IT department in a WAN/LAN and cloud environment. This role ensures systems are secure, scalable, and efficient, covering network security, data center management, data processing, systems and network administration, equipment and software purchases, and telecommunications infrastructure.

Key Responsibilities

• Ensure fluency in corporate IT standards and communicate them to the business
• Develop and manage IT department staff performance
• Plan, design, and implement changes to the WAN/LAN network infrastructure, including data centers
• Manage cybersecurity, including infrastructure updates and patches, ensuring proactive protection
• Establish and enforce network security, acting as a gatekeeper for developers and engineers
• Oversee troubleshooting, systems backups, archiving, disaster recovery, and provide expert support
• Oversee help desk activities and respond to escalated issues, providing Level 3 technical support for the Engineering group
• Manage the development of internal and external web sites
• Handle Internet DNS provisioning and domain name procurement
• Provide DBA support for backend databases for financial systems, web sites, and intranet sites
• Maintain security badge systems and facility access rights
• Build and maintain vendor relationships, manage hardware, software, and telecommunications purchases, and ensure responsible asset inventory
• Coordinate upgrades to telecommunications systems and oversee changes
• Advise managers on IT trends, technical problems, equipment needs, system upgrades, and recommend cost-effective solutions
• Communicate with internal users to identify needs and evaluate alternative solutions, seeking opportunities to increase satisfaction
• Continuously seek improvements in internal IT processes and implement solutions
• Skills in SQL for monitoring performance data, identifying security threats, and improving operational efficiency

Requirements For Consideration

• Bachelor’s Degree or equivalent experience and/or Network Related Certifications
• 10 years of network management and computer systems experience, with at least 5 years in a leadership role
• Strong technical knowledge of network and systems administration, cloud solutions, cybersecurity, and enterprise software
• Experience in managing cybersecurity infrastructure
• Proficient in managing routers, switches, and both on-premises and cloud-based/data center infrastructure
• Experience in day-to-day IT support of a technology business and staff management
• Strong problem-solving, project, and process management skills
• High-level thinker, team leader, and hands-on approach
• Proven track record in managing corporate standards
• Excellent service orientation with effective interpersonal and communication skills
• Ability to handle sensitive and confidential information