Job Title: Field Application Engineer
Pasadena, CA, US, 91107
Position Overview:
Phantom is a world leader in providing anything customers need regarding high-speed imaging & analysis. We are looking for candidates who will work in a team of technical experts that serve as the key resource for both Vision Research (VRI) customers and the VRI sales team. The demographic of our customer-base spans academia, government, and industry. This person will work on hardware recommendations, experimental design consultations, camera feasibility studies, proof-of-concept optical designs, attend scientific conferences and trade shows, and take part in our emerging application services. This person will support the sales team and help develop application expertise. The position involves traveling primarily throughout the West Coast. This role is suited for a diligent and organized professional, who has experience in a similar high technology company or academic institution.
Primary Responsibilities:
- Provide technical advice, guidance, and services surrounding the use of Phantom high-speed cameras and their integration in the customers’ systems, experiments, and test setups to help our sales team, as well as customers, understand why our products are the best fit for their needs from a quantitative standpoint. This includes on-site demonstrations, theoretical calculations, customer visits and trainings, as well as tradeshow activities.
- Gather information regarding the variety of situations where our high-speed cameras are used to continuously build application engineering expertise. This knowledge will be used in sales activities to capitalize on existing customer references, as well as internally, to provide input data for business development activities. This includes pre- and after-sales customer visits, technology watch, attending and speaking at technical conferences and seminars.
Position Requirements:
- B.S. Degree in Engineering, Physics, Optics, Imaging or equivalent. MS / PhD is a plus.
- 3-5 years of experience working in a fast-paced technological environment, or academic research institution is ideal, but not required.
- Existing knowledge of digital imagery/optical systems is required. High speed imaging experience would be highly desirable.
- Technical knowledge of digital imaging, camera technology, optical systems, oscilloscopes, stereo rig, & function generators is desirable.
- Knowledge of Python, MATLAB, C#, and/or LabVIEW is desirable, but not necessary
- Capacity to learn fast and build / maintain expertise based on very diverse field activities.
- Excellent teaching / training skills, to be able to “popularize” high speed imaging for people not familiar with this technology.
- Capacity to be autonomous, think out of the box and be creative when facing difficult or unusual situations.
- Excellent customer relation skills and must be a good team player.
- Demonstrated success in technical project management is a plus.
- Good English oral and written communication skills are required.
- Position is based in our Pasadena, CA office.
About Us:
Phantom is a world leader in providing anything customers need regarding high-speed imaging & analysis. We are looking for candidates who will work in a team of technical experts that serve as the key resource for both Vision Research (VRI) customers and the VRI sales team. The demographic of our customer-base spans academia, government, and industry. This person will work on hardware recommendations, experimental design consultations, camera feasibility studies, proof-of-concept optical designs, attend scientific conferences and trade shows, and take part in our emerging application services. This person will support the sales team and help develop application expertise. The position involves traveling primarily throughout the West Coast. This role is suited for a diligent and organized professional, who has experience in a similar high technology company or academic institution. To learn more about Phantom/Vision Research, and the diverse applications and markets we serve, please go to www.phantomhighspeed.com
Nearest Major Market: Los Angeles