Job Title: Senior Solutions Architect
Location:
Ottawa, ON, CA, K2K 3E7
Business Unit:
FARO Creaform
Posting Date:
Mar 4, 2026
Job Description:
Do you love diving into complex technical challenges, understanding customer needs before anyone else, and shaping smart, elegant embedded software solutions? As a Senior Solutions Architect - Pre‑Sales within CRANK Software, you’ll be the technical heartbeat of early customer engagements. You'll guide clients from their first idea to a clear and feasible solution architecture while influencing strategic decisions that shape entire projects.
If you thrive in customer‑facing environments, love telling the technical story behind a solution, and enjoy working at the intersection of innovation, strategy, and engineering, you’ll feel right at home here.
Mark Rigley, your future manager, is known for his software skills, his motivation, and his contagious good mood!
What we offer:
- Opportunities to grow your expertise and influence technical decisions
- A creative and collaborative environment with significant autonomy
- Continuous learning and development
- A passionate team of embedded and UI experts
- Flexible working hours and new offices surrounded by nature
- A human, dynamic, and globally connected workplace
- Plenty of social and team‑building activities
Key Responsibilities:
- Lead customer discovery sessions, technical workshops, and architecture discussions to understand needs and constraints
- Analyze requirements and translate them into clear solution proposals, architecture outlines, and effort estimates
- Present technical recommendations, architecture diagrams, and delivery strategies to both technical and non‑technical audiences
- Define high‑level embedded software and firmware architectures across RTOS, MCUs/SoCs, toolchains, communication protocols, and UI frameworks
- Evaluate performance, cost, safety, security, and scalability trade‑offs to guide customer decisions
- Support RFI/RFP responses with technical content, feasibility assessments, and system diagrams
- Build reusable templates, frameworks, and internal accelerators to streamline future proposals
- Collaborate with engineering teams to validate feasibility, align expectations, and ensure a solid technical handoff at project kickoff
- Stay current with embedded and UI industry trends, represent CRANK Software at events, and contribute to shaping our embedded offerings and strategy
What you bring:
Required:
Required:
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
- 7+ years of experience in embedded software, firmware, or system‑level engineering
- Strong technical expertise with:
- C/C++, drivers, BSPs, embedded toolchains
- RTOS (FreeRTOS, Zephyr, QNX, VxWorks)
- UI frameworks (QT, LVGL, Storyboard)
- ARM Cortex or similar MCU/SoC platforms
- Communication protocols: CAN, SPI, I²C, UART, BLE, Wi‑Fi, Ethernet
- Excellent communication skills and comfort presenting to customers
- Ability to clearly explain complex technical concepts
Preferred:
- Experience in pre‑sales engineering or consulting in the embedded/IoT space
- Knowledge of safety‑critical standards (ISO 26262, DO‑178C, IEC 62304)
- Familiarity with embedded security (secure boot, TrustZone, provisioning)
- Ability to create persuasive architecture diagrams and technical documents
Who thrives in this role?
Someone who is customer‑centric, curious, strong at early‑stage solution shaping, comfortable with ambiguity, and an excellent collaborator with both sales and engineering teams.
Someone who is customer‑centric, curious, strong at early‑stage solution shaping, comfortable with ambiguity, and an excellent collaborator with both sales and engineering teams.