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Job Title:  Customer Service Specialist

Location: 

Nagoya, JP, 465-0058

Business Unit:  FARO Creaform
Posting Date:  Apr 3, 2026
Job Description: 
  • Respond to both internal and external customer inquiries related to the organization’s hardware and software products
  • Deliver services and support,, basic guidance and solutions or answers as listed in the guidelines, process quotes and orders
  • Achieve the highest standards in first contact resolution and customer satisfaction.
  • Maintain detailed notes and documentation for each support incident and customer related information in the ticketing system
  • Closely cooperate with the other support level teams to ensure an excellent Customer Experience along the Support Chain
  • Point of contact for Channel Partner and Distributor support

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility.  AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.

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