Job Title: Applications Engineer
Mumbai, MH, IN, 400053
FAE - Application Engineer
The person in this position has the primary responsibility to provide technical expertise to support the Automated Quality Control sales effort in, but not limited to the US territory. They must ensure that the projects are carried out while respecting the deadlines, the quality and the technical characteristics required, in order to ensure customer satisfaction.
This person works closely with the sales and after-sales service departments, as well as the team of technical experts from the metrology department. The individual also works with the A-QC Operations Manager on strategic aspects such as knowledge development, continuous improvement, and the deployment of the processes.
Key responsibilities:
- Realize A-QC external service projects such as the creation and optimization of robot paths, off-line programming and simulation, support the design of fixtures adapted to 3D scanning and support the integration;
- Integrate Creaform systems during the installing of robotic solutions on client sites and if necessary, coordinate the different service providers. This responsibility is accompanied by robotic programming and mechanical assembly;
- Perform validation tests following the installation;
- Support the sales force through simulations, technical advice, solution definition, demonstrations and technical validations;
- Provide training on automation specialized product and software;
- Act as a technical reference during commercial and marketing events (trade shows, product launches, exhibitions, etc.);
- Provide support to the robotic application after-sale service team (remote or on-site);
- Participate in the different stages of product development;
- Contribute to technical writing by creating, updating and reviewing the documentation;
- Create, prepare and animate technical workshops during internal training events.
Ideal profile:
- Bachelor's degree in mechanical engineering or related field;
- Willingness to travel internationally (about 50%);
- Strong analytical, problem-solving and decision-making skills;
- Independant and resourceful;
- Ability to work under pressure;
- Strong customer relations skills;
- Self-taught;
- Priority management;
- Leadership;