Job Title:  Credit and Collections Specialist

Are you ready to collaborate with leading experts in optical engineering and contribute to the next level of precision and innovation?

At Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation, headquartered in Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies. Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety.

As a Credit and Collections Specialist, you will be instrumental in the company’s credit, collections, and cash management processes. 

Key Responsibilities

• Proactively maintain strong customer relationships to encourage timely collection of payments, minimizing credit risk and optimizing cash flow.
• Call / email customers to resolve issues with delinquent accounts, keeping accurate records of collections and other customer communications.
• Escalate issues to cross functional teams / management to address discrepancies and expedite resolution.
• Support posting of cash receipts, and customer account reconciliations, including customer advance payment reconciliations.
• Customer account maintenance, including customer sales tax certificates.
• Support the finance team in forecasting incoming cash receipts.
• Preparing journal entries, account reconciliations, and month-end closing processes as required.
• Assist with SOX compliance and audit documentation/testing requirements.
• Provide backup support for general accounting and completing special projects and other related duties as assigned.

Critical to Success in the role

• Drive to Achieve – putting time and effort into your role, with high work standards; doing what it takes to meet or exceed objectives.
• Bias for Action – capitalize on opportunities with a sense of urgency, getting things done quickly and accurately.
• Determination – meeting challenges and obstacles head on; not giving up easily when project become difficult.
• Organized – pays attention to detail and quickly able to retrieve needed information; takes a structured approach to work and uses time efficiently and effectively.
• Assertive – actively tried to influence outcomes and decision; manages conflict in a composed and constructive way.
• Proactively communicates – initiates important conversations; escalates appropriately.

Required Skills and Competencies

• Minimum of an associate’s degree, bachelor’s degree preferred.
• 3-5 years of experience with credit, cash, and collections processes
• Strong MS Office skills, especially MS Excel & Word.
• Knowledge of Microsoft Dynamics Navision and Avalara would be an advantage.
• Understand basic accounting principles, including proper balances and debits/credit.

Bring your passion and commitment to Zygo, where we are curious, collaborative, persistent, and confident, and where safety and quality guide every step of our journey. Grow with us as we solve complex challenges, inspire confidence, and drive excellence in manufacturing.

Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success? We welcome your unique perspective and invite you to join us! We offer competitive compensation, benefits, retirement (401k), and paid time off programs.