Job Title:  Student Placement - IT Support

Business Unit

Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the first Roundness and Surface Finish measuring instruments.

We provide contact and non-contact measurement solutions for the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; we are a truly global ultra-precision metrology company.

We are pioneers, continually developing our products to meet the ever-increasing demands of next generation technologies, particularly in Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energy technologies.

Taylor Hobson's world leading brands include: Talyrond®, Form Talysurf® PGI, Form Talysurf® i-Series, Surtronic®, LUPHOScan, Formalysurf® PGI Optics, Talyvel®, Autocollimators, Micro-Alignment Telescope and AMECare.

Taylor Hobson is part of the Ultra Precision Technologies Division of AMETEK, Inc. which is a leading global manufacturer of electronic instruments and electromechanical devices.

Website: www.taylor-hobson.com

Role overview

Provide local and remote first line IT infrastructure support to users at the Leicester site and those working remotely. This includes support for user AD accounts, email, laptops, printers, telephones, mobiles and access to file shares.

Ensuring the day-to-day running of systems and servers supporting the users.

Reporting directly to the IT Systems Specialist.

Key Responsibilities

• Identifying faults with PCs so that these can be rectified in a timely manner.
• Installation and deployment of new PCs/laptops/mobiles.
• On-premise Active Directory administration.
• Maintenance of IT equipment to ensure full capability.
• Ensuring all IT equipment onsite is protected and in compliance with corporate requirements.
• Internal LAN support and maintenance.
• Software installation support including O365, SolidWorks and Corporate security tools.
• Documenting faults for future reference.
• Documenting software installations to ensure standardisation of future operations.

Requirements for Consideration

• EDUCATION – Two years completed of a recognised IT degree course which requires a year placement as part of the final degree assessment. Good standard of education to at least ‘A’ level or equivalent plus English (language) and Mathematics to at least GCSE (Grades 5-9) standard or equivalent.

• A working knowledge of, and experience with, Microsoft Windows operating systems, Microsoft productivity software (e.g., Office 365) and Active Directory.
• A working knowledge of Ethernet networking and cable structures.
• A working knowledge of VPN and WAN technologies (e.g., home broadband internet connections)
• An understanding of data backup systems.
• A general understanding of anti-virus systems and the need for keeping these systems running and up to date.
• Knowledge and experience of PC architecture is needed to understand faults and problems that occur with PCs.
• A working knowledge of email and the technologies used to facilitate email.
• Experience of PC repair and software installation.
• Ability to communicate with a range of different people in different levels of the company and global group.
• Self-motivated with the ability to work with limited supervision.

What Taylor Hobson offer you:

• A fun, relaxed and supportive working environment.
• 1pm Friday finish.
• Competitive salary and 25 days holiday including Christmas.
• Fantastic and supportive onboarding to ensure joiners are well integrated and comfortable at Taylor Hobson.
• Generous matched pension scheme.
• Life assurance.
• Option to join private health plan.
• Enhanced maternity pay.
• We are invested in developing your skills and will promote and encourage progression through the business.
• Mentoring and guidance for accreditation.
• Opportunity to get involved with charity and fundraising, which we are passionate about.
• Sports and Social Club – fun events and activities throughout the year including Christmas party.
• Perkbox – our rewards app offering discounts from a multitude of retailers, a GP service and a 24-hour Employee Assistance Program to ensure the health and wellbeing of our employees.
• Employee referral scheme of £1000
• Cycle to work scheme.
• An inclusive workforce.
• Free onsite parking, electric charging points and easy access to the city centre.