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Job Title:  IT Support Specialist

Location: 

Keene, NH, US, 03431

Business Unit:  Ophthalmic & Precision Solutions
Posting Date:  Apr 2, 2025
Job Description: 

DESCRIPTION:

Responsible for supporting the Ametek PTMC computing environment related to Active Directory account maintenance, PC installs and upgrades, application support and troubleshooting, Help Desk management and technical assistance to users. This is a hands-on onsite position, based at Precitech in Keene, NH.  This position also supports the TMC location in Peabody, MA.

 

RESPONSIBILITIES:   

  • Manage user accounts in Microsoft Active Directory
  • Maintain/Install/Upgrade user PC systems and peripherals
  • Install PC applications per user requirements
  • Manage Help Desk system to assist users with technical issues 
  • Maintain documentation relating to hardware inventory and user procedures
  • Maintain system security as required by Corporate IT standards
  • Work with third-party maintenance service providers to resolve PC, peripheral and third-party software issues.
  • Manage and support user telecommunication needs
  • Provide support to remote users with VPN and remote access tools
  • Perform other duties as assigned.
  • Regular, non-overnight travel to the Peabody site is required.

 

QUALIFICATIONS:      

  • AS in Computer Science related field or CompTIA / Microsoft certifications
  • Experience with Microsoft Active Directory, O365 applications, Windows10 and Windows 11
  • Experience with Microsoft server 2012 and above.
  • Experience working in a networked environment.
  • Capable to independently resolve hardware, software, network problems.
  • Excellent verbal and written communication skills.
  • Ability to interact with users in a professional and courteous manner
  • Capable to perform a variety of tasks as assigned by management.
  • Service Desk Software experience.
  • Reliable transportation is required.

 

 

PRECITECH designs and manufactures ultra precision machining solutions for freeform diamond turning, milling, and grinding which are used to produce optical lenses, mold inserts, mirrors, and precision mechanical components. Our diamond turning machines produce rotationally symmetric, asymmetric, freeform, and sculpted geometries with form tolerances in the sub-micron range and nanometer surface finishes.

 

Compensation

Employee Type:  Salaried
Salary Minimum:  $60,000
Salary Maximum:  $85,000
Incentive:  No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting.  The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK's competitive benefits, please click here.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.


Nearest Major Market: Bellows Falls
Nearest Secondary Market: Keene

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