Job Title:  Service Technician

With FARO CREAFORM, possibility takes form.

We give quality teams, production teams, maintenance teams, and designers the certainty 
to manufacture and design like never before — transforming 3D measurements into smarter decisions and endless possibilities.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies! 

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

We are seeking a Service Technician for our R&D facility in Exton, PA. The Salary range for the position is $24/hr - $28/hr. 

Perform duties to diagnose, modify and repair units returned from customers or found to be faulty during production and work with other staff as required to assist in providing solutions to customers, where only general methods are available in the making of broad decisions requiring considerable initiative and ingenuity.

How you will make a difference @ FARO: 

• Work from checklists (Service, Production, & Quality), diagrams, schematics, drawings, kits, diagnostic Protocols, specifications and other documentation.
• Perform essential upgrades including the replacement of surface mount components on a wide range of electrical and electronic units, devices and products.
• Install PCB level and above firmware using a wide range of equipment including EPROM burners and flash programmers.
• Disassemble and reassemble electronic subsystems and simulate operations.
• Test and troubleshoot using computer software and test equipment/fixtures.
• Analyze units and diagnose electronic or electrical failures, which occur during any manufacturing or customer service operation.
• Utilize engineering Diagnostic Protocols and make recommendations for enhancement of these processes.
• Make any range of repairs or recommend repair methods to others as appropriate.
• Prepare required documentation and route units as required to maintain schedules and communicate related issues.
• Generate nonconformance reports (QPRs and VPRs) and track reoccurring problems. Determine causes of failures and communicate conclusion to engineering and to vendor technical contact as appropriate. 
• Maintain specified equipment, checking operation and performing required routine setting adjustments or maintenance.
• Notify vendor of required repairs.
• Ensure electronic test equipment used in any operation is calibrated as required and maintain related records.
• Design and manufacture test fixtures to facilitate testing, troubleshooting or other processes.
• Take adequate precautions to protect and clean optical fibers during assembly, testing or repair of Tracker assemblies and/or sub-assemblie.
  
  
  PHYSICAL REQUIREMENTS:
• Frequent lifting of very lightweight materials, some lightweight lifting, and occasional lifting of average to heavy weight materials of over 60 lbs. 
• Some bending and stooping, occasional pushing, pulling and climbing, and frequent sitting, standing, reaching, upper body and arm rotation.
  Occasional use of hazardous chemicals

TOOLS AND EQUIPMENT USED:
Hand and hand power tools, pallet jack, forklift, soldering iron, drill press, oscilloscope, multi-meter, cleaning and assembly chemicals, test and calibration fixtures, required safety devices, electrostatic discharge equipment, computer and common related peripherals.

What FARO can offer you:

FARO has excellent benefits for you and your family.  We not only care for our employees but also to their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:

• A competitive paid time off bank and paid holidays

• Medical, dental, life and AD&D insurance plans

• Pre-tax flex spending accounts for medical and dependent care

• 401K with employer match

• Tuition reimbursement and training opportunities

• Wellness fairs

• Frequent lunch and learns to help educate employees about issues affecting their lives

• Other employee events

We are a drug-free workplace with pre-employment drug screening.

Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.

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