Job Title:  Inside Sales Intern - France

The Inside Sales Team plays a vital role in supporting the company’s commercial performance by managing sales and operational activities across global markets. The Inside Sales Intern will contribute to this mission by serving as a point of contact for customers and distributors throughout our international sales channels for all LAND products. 

In this role, the intern will assist in handling customer enquiries related to demonstration equipment, new product information, order acceptance, and general technical or sales support. They will collaborate closely with multiple internal departments to deliver an excellent customer experience and meet operational business requirements—ensuring that service levels are achieved consistently, efficiently, and in a financially responsible manner.

Job Scope:

This position is based in France and primarily supports our French team. However, occasional support for our German team may be required on a case by case basis. The role involves frequent interaction with customers via email and telephone and therefore requires strong communication skills and the ability to engage effectively with customers from diverse markets and organisational levels.
Occasional domestic or international travel may also be required, including visits to headquarters for training sessions or participation in internal meetings.

Key Responsibilities and Accountabilities:

The core responsibilities of the role revolve around direct communication with customers, distribution partners, and internal Sales teams:

• Preparing and following up on sales quotations based on customer or team requests.
• Handling and resolving customer complaints promptly and professionally to maintain strong customer relationships and ensure satisfaction through to delivery.
• Updating, organising, and archiving sales-related files, documentation, and reports.
• Working with Microsoft Navision, CRM platforms (SFDC), and procurement tools.
• Managing and reviewing documents linked to customer purchase orders (supplier qualification processes, dual use compliance, declarations of origin, long term declarations, end user statements, production updates, and Terms & Conditions).

Key Competencies:

• Strong self motivation, excellent attention to detail, and the ability to multitask effectively under demanding deadlines.
• Ability to build and maintain strong customer relationships remotely.
• Positive attitude with a high degree of initiative.
• Strong time management skills and a results driven mindset.
• Effective teamwork skills while also being able to work independently.
• Flexibility and willingness to develop sales skills; enthusiasm for taking on new challenges.
• Resilience and the ability to work under pressure and manage stress professionally.

Experience, Qualifications and Personal Requirements:

• Relevant qualification in a commercial, communication, or related discipline, or equivalent professional experience.
• Strong computer literacy, especially with Microsoft Office. Experience with CRM (SFDC) and ERP systems (Navision) is an advantage.
• Strong written and spoken communication skills in French and English, with German being desirable.
• Previous experience in a front office, customer service, or sales role is considered a plus.