Job Title: Client Services Administrator
Columbus, OH, US, 43085
AMETEK Solidstate Controls (SCI) is in the business of providing continuity of electrical power to keep businesses in business. SCI currently has systems installed throughout the world, including more than 100 countries and in Nuclear Power Plants worldwide. Our Products have extensive applications in the following market segments: petroleum, LNG, power – fossil & nuclear, specialty chemicals, mining/metals, wastewater, pulp & paper, food & beverage and others requiring continuous power for mission critical applications.
Job Summary:
The Client Services Administrator role ensures high levels of client satisfaction through effective communication, accurate order processing, timely invoicing, and service documentation.
Key Responsibilities:
- Process and confirm client purchase orders.
- Enter orders into Oracle ERP and Salesforce systems.
- Collaborate with Contracts Director and Regional Sales Managers to validate purchase order terms and conditions.
- Compile documentation for accurate client invoicing post-service.
- Issue invoices and distribute service reports with customer surveys.
- Address internal and external inquiries related to orders and invoices.
- Maintain organized electronic job folders and regional backlog records.
- Manage annual renewals of Comprehensive Service Agreements (CSA).
Minimum Qualifications:
- Candidate must have a minimum of 2 years of administrative experience preferably in an aftermarket service environment.
Desired Qualifications:
- Minimum 2 years of administrative experience, preferably in an aftermarket service environment.
- Proficiency in Microsoft Office; Oracle and Salesforce preferred.
- Strong written and verbal communication skills.
- Highly organized, detail-oriented, and capable of working independently.
- Strong interpersonal skills and a proactive work ethic.
What’s In it for You:
- Competitive compensation, holiday pay, and paid time off
- Great benefits package that includes health, vision, and dental insurance
- 401(k), plus matching
- Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
- Employee referral program
- Tuition reimbursement program
- Employee assistance program
- Exciting, fast-paced environment where you could make a true impact
- Opportunities for career advancement within our business unit and across all other AMETEK business entities
To learn more about our company and our job opportunities, visit us at: https://www.ametek.com/careers
To learn more about the business unit you’ll be joining, visit us at:
Select one of the below options
- Solidstate Controls: https://www.solidstatecontrolsinc.com
- Power Instruments: https://www.ametekpower.com
- HDR: https://www.hdrpower.com
Nearest Major Market: Columbus
Nearest Secondary Market: Dublin