Job Title:  Senior Service Engineer

Location: 

Chennai, TN, IN, 600 002

Business Unit:  Process, Measurement & Inspection
Posting Date:  Nov 14, 2024
Job Description: 

Micro-Poise Measurement Systems, an AMETEK company, is a leading OEM supplier of capital test equipment to the worldwide automotive and tire industries. Micro-Poise is currently seeking an experienced Field Service Technician. The Field Service Technician performs the installation and commission of equipment. Troubleshoots and repairs mechanical problems and/or hardware and software control programming, which includes control circuits, electronics, and P.C. Boards. All machines are PC or PLC-controlled; some machines are linked to the customer’s IT network for host system communications.

 

  • Provide service, including machine installation and startup, warranty service, training, and machine upgrades at customer’s site
  • Perform functional confirmation and testing to obtain customer acceptance
  • Supply technical support for customers, including answering customers’ phone calls and emails for technical issues
  • Assist Aftermarket sales team with sales of upgrades or spare parts
  • Provide feedback on production, quality, customer satisfaction, and continuous improvements
  • Must be able to independently move and/or lift heavy machine parts manually (up to 70-lbs)
  • Communicate with the Service Manager throughout customer visits regarding progress or problems on site with written reports, emails, and checking in prior to leaving a customer site
  • Other duties assigned by the Service Manager

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility.  AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.