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Job Title:  Senior ServiceNow Analyst

Location: 

Berwyn, PA, US, 19312

Business Unit:  Nul
Posting Date:  Sep 10, 2025
Job Description: 

 

Reporting to the Director IT Operations & Architecture, the Senior ServiceNow Analyst will be responsible for the development needs within the ServiceNow platform. In this role, you will work closely with IT Operations, Cybersecurity, and IT Compliance leaders in developing the Service Catalog, building integrations, and maintaining the CMDB.

 

How you will make an impact:

  • Design and implement Catalog Items as needed
  • Maintain CMDB health through ongoing monitoring and collaboration with IT leaders
  • Design and deploy CMDB compliance checks (i.e., Desired State audits)
  • Deploy new and maintain existing integrations with ServiceNow
  • Support the yearly upgrade/release efforts, resolving all identified conflicts
  • Support the IT Operations leader in developing and reporting on ITOM KPIs and SLAs
  • Support the Knowledge Base, collaborating with key IT process owners

 

What you will bring to the role:

  • Minimum of 5 years of ServiceNow development and platform administration
  • In-depth technical knowledge of ITSM module, including maintenance of Incident, Change, and Problem Management
  • In-depth technical knowledge of the ITOM module, including deployment and upkeep of Now Discovery using agent-based, agentless, and service graph connector-based methods
  • Experience configuring workflows based on business requirements
  • Experience integrating ServiceNow with Azure Entra
  • Ability to convert business/IT requirements into user-friendly Catalog Items
  • Experience in designing reports to monitor KPIs and SLAs 

 

Compensation

Employee Type:  Salaried
Salary Minimum:  $85,000
Salary Maximum:  $100,000
Incentive:  No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting.  The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK's competitive benefits, please click here.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.


Nearest Major Market: Philadelphia

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