Job Title: Manager, Commercial AI
Berwyn, PA, US, 19312
This is a high-impact role responsible for leading the integration of AI-driven strategies into AMETEK’s commercial workflows. You will act as a bridge between advanced technology and commercial execution, turning real-world business problems into AI-enabled workflows that drive growth, efficiency, and competitive advantage. This is a hands-on role focused on deploying practical automation and AI tools to modernize how AMETEK interacts with customers and markets.
How you will make an impact:
AI-Enabled Process Optimization & Automation
- Identify high-friction commercial processes and redesign them as AI-first, end-to-end workflows.
- Build and deploy pragmatic automation using low-code tools to reduce manual work and cycle times.
- Develop AI-assisted experiences, such as knowledge retrieval bots or guided Q&A for commercial playbooks, ensuring Business Units can scale best practices easily.
- Design workflows to provide decision support for strategic pricing, particularly for complex new offerings.
Intelligent Sales & CRM Transformation
- Redefine CRM as an Agentic tool that drives customer satisfaction and reduces friction in the sales cycle.
- Identify opportunities to automate repetitive tasks, allowing teams to focus on customer-facing activities.
- Partner with Sales Leaders and Salesforce Admins to pilot, refine, and scale solutions.
Advanced Voice of the Customer & Market Intelligence
- Deploy AI sentiment analysis to improve how customer feedback is captured and routed.
- Establish a closed loop: “what we heard → what we changed → impact”.
- Build repeatable workflows to monitor megatrends and competitor signals, translating data into clear strategic implications for AMETEK.
Change Leadership & Governance
- Challenge constructively, run pilots with BUs, and scale what works.
- Drive adoption with lightweight enablement (training, office hours, quick guides)
- Partner with IT and Governance teams to ensure all AI solutions are deployed safely and responsibly.
- Establish and own clear KPIs, covering efficiency gains, ROI, and adoption, through which the success and commercial impact of the role will be measured.
What you will bring to the role:
- An agile professional with a background in Business, Engineering, or Data Science, demonstrating a clear trajectory of high performance and growth (likely 3-5 years of professional experience).
- A strong process mindset coupled with practical tech fluency.
- Understanding of how Sales, Marketing, and Product Management work together.
- Confidence influencing without authority; you can earn trust, handle pushback, and still move forward.
- Comfortable with ambiguity and willing to fail fast and iterate.
- Fluent in English with the ability to translate tech into business-value for executive stakeholders.
- Willingness to travel globally to drive on-the-ground change.
Nearest Major Market: Philadelphia