Job Title: Field service technician Shanghai
Location:
Beijing, CN
Business Unit:
Spectro
Posting Date:
Sep 4, 2024
Job Description:
- Diagnose and resolve instrument fault conditions and/or measurement issues during distress breakdown situations on customer site.
- Carry-out preventative maintenance and service visits on customer site in line with contractual requirements.
- Install and commission instruments on customer site to specification in line with relevant documentation and customer contract, paying particular attention to any additional acceptance requirements.
- Provide operator training during installation in line with the customer contract, or at any other time as dictated by customer order.
- Advise on safe product handling during installation and/or de-commissioning.
- Provide routine instrument maintenance training during installation where detailed in customer, or at any other time as dictated by customer order.
- Assemble, disassemble, pack or move, customer equipment to Spectro specification and satisfaction.
- Communicate to your Supervisor any technical and/or commercial issues using the relevant documentation (for example Warranty Parts Claim Form) as appropriate to resolve local customer issues and/or provide feedback on design or quality issues.
- Ability to operate independently and as part of a team.
- Participate in seminars and workshops when necessary.