Job Title:  Sr. Manager - Quality

Roles & Responsibilities

Quality & Regulatory

• Lead, Coach & Mentor team members for Quality, Regulatory & EHS functions.
• Contribute to the creation and implementation of best practices for Quality : vision, strategy, policies, processes, and procedures to aid and improve overall operational performance.
• Responsible for QMS awareness, complete adherence & compliance to quality & regulatory standards as applicable.
• Effective implementation of adherence to quality standards such as: ISO9001:2015; AS9100D and ISO17025, etc. as per the organization requirements.
• Update, deploy, impart training & continuously improve Quality Policy, Quality Objectives and Metrics to align with organizational goals.
• Align Engineering and Service objectives of AMETEK India with QMS.
• Establish, implement and maintain process for Calibration, sub-contracting and Procurement from quality & regulatory perspective.
• Organize and manage external audit from certification bodies, customers and Corporate.
• Evaluate performance and take appropriate actions to improve quality and efficiency based on Metrics / Survey/ NPS, facilitate Management Review Meetings and present the applicable KPI to the management team.
• Contribute to new business initiatives and projects and review and communicate the impact on Quality activities.
• Conduct, analyse, report & deploy actions for Customer Satisfaction Surveys as applicable.
• Support the Supplier Quality function and build the required processes and continuous improvements, in collaboration with Supply Chain function.

• EHS

• Adherence and effective implementation of ISO45001 and ISO14001 as per the organization requirements.
• Responsible for spread of EHS awareness & compliance as per the established norms.
• Proactively conduct risk analysis, implement solutions and tracking of EHS related areas.
• Ensure adequate, periodic training and maintain process effectiveness for responding to potential emergency situations.
• Continuously improve the suitability, adequacy and effectiveness of EHS function across the organization.
• Conduct risk assessment for existing and new regional office for EHS compliance as per corporate guidelines.

Relationship Management

• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Work collaboratively, negotiate, and engage with key stakeholders to facilitate delivery and compliance with the Quality & Regulatory strategy.
• Communicate with stakeholders the impact of changes in quality, regulatory & EHS standards with respect to potential effects on various organizational functions, recommend solutions without compromising quality or service while optimising cost.

General

• Ensure the site is AS/ISO/ NABL Compliant.
• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of certification bodies.
• Champion a program for the implementation and sustainment of a continuous improvement culture.
• Introduce new systems and procedures where appropriate.

Candidate Requirement:

• At least 15 years of experience in Quality with more than 5 years at manager level.
• Appropriate graduate / post-graduate degree in engineering discipline.
• Certification in Six Sigma or other quality improvement methodologies
• Must be fluent in English with good written & verbal communication and strong executive presence.
• Worked for global, multi-national organizations.
• Open to participate in meetings, conferences, site visits & inspections in India & globally as per business needs.

Key Behaviours

• DECISIVE THINKER - Ability to analyze and understand data and information quickly. Able to use info, data, insights & knowledge in a structured way using judgment wisely to identify options and make robust decisions.
• SKILLED INFLUENCER - Demonstrates the ability to influence and gain commitment and support from a complex and diverse range of stakeholders in pursuit of organizational benefit.
• COLLABORATIVE — Works effectively with Indian and foreign national colleagues, stakeholders, customers, suppliers, teams and individuals both within and outside the organization.
• PERSONALLY CREDIBLE — Track record of reliable and valued delivery using relevant expertise and experience and does so with high integrity and an objective manner.
• COURAGE TO CHALLENGE — Speak up and challenge others especially when confronted with resistance and unfamiliar circumstances.
• OTHER KEY SKILLS: Strategic, Manage Ambiguity, Empathetic, Composure, Flexible/Adaptable, Ensuring Accountability.