Job Title: MS 365 Administrator
Location:
Bangalore, KA, IN, 560048
Business Unit:
Nul
Posting Date:
Aug 26, 2024
Job Description:
Summary:
The successful candidate will be a member of the Common System Collaboration Team helping to centrally manage a Microsoft 365 environment consisting of approximately 16,000 users globally.
Responsibilities
- Create mailboxes, distribution lists, resources, SharePoint Online sites, M365 Groups, Teams, license users, and other M365 admin functions.
- Support and implement Teams Phone System.
- Provide Tier 2 support to local business unit IT personnel on Microsoft 365 issues and products, including but not limited to Exchange, Teams, SharePoint Online, OneDrive for Business, OneNote, Teams Phone System, and Office applications.
- Monitor and ensure effective use of licenses.
- Monitor applicable Teams channels and respond to posts.
- Help drive adoption throughout the organization of the various Microsoft 365 workloads.
- Assist with eDiscoveries, legal holds, security incidents, etc. as required.
- Monitor various reports and make recommendations to ensure Microsoft 365 security.
- Assist with administrating other platforms such as LinkedIn Sales Navigator, Monday.com, and DocuSign.
- Respond to help desk tickets in a timely manner and ensure tickets are properly documented.
- Create and maintain end user documentation, which can be found in our help desk system and SharePoint Online.
- Setting up Single Sign On for enterprise applications.
Required Skills
- Ability to manage a large Microsoft 365 environment that is integrated with Active Directory via Azure AD Connect.
- Experience with managing users in Active Directory.
- Excellent knowledge of the various Microsoft 365 workloads including Exchange, OneDrive, Teams, SharePoint Online, Teams Phone System, Intune, etc.
- Experience with PowerShell and Microsoft Graph.
- Experience with Entra Conditional Access.
- Excellent written and verbal communication skills.
- Team player.
Additional Beneficial Skills
- Experience with Power Automate and Power BI.
- Experience with ServiceNow.
- Experience with Proofpoint Email Security.
- In-depth knowledge of features and functionality of Office applications.
- Experience with Microsoft Information Protection, including Labels, Label Policies, and Data Loss Prevention.
- Experience with Microsoft Defender.
Education & Experience
- Bachelor’s degree or equivalent
- Minimum 3 years’ experience managing Microsoft 365.