Job Title: Lead/ Senior Lead - HR Operations
Location:
Bangalore, KA, IN, 560048
Business Unit:
Nul
Posting Date:
Sep 12, 2024
Job Description:
Job Title: Lead/ Senior Lead – HR Operations, India & Middle East
Reporting Manager : HR Director, India and Middle East
Role & Responsibility
- Guide the team to provide top notch HR operations service to our internal stakeholders, ensuring accuracy and excellence
- Oversee as well as work hands-on wherever needed, for the HR operations delivery and end-to-end employee life cycle management
- Manage policies, processes and workflows to guarantee timely, high-quality services across the HR department
- Foster the creation and monitoring of standard operation procedures and service benchmarks to uphold, consistent high quality HR service delivery
- Responsible to facilitate all the HR operational aspect for the employees including pre-boarding, onboarding, induction, orientation, background verification, probation process, time & attendance, payroll & benefits, bonus, incentive & RnR payouts, reimbursements, relevant employee letters, offboarding, statutory compliance and vendor management
- Lead and collaborate with HR Systems and Data Analytics to optimize HR and payroll databases and other IT systems to meet business requirements
- Prepare monthly / annual reports and dashboards to track key HR performance metrics and effective decision making
- Maintain accurate employee records in compliance with regulations and SOPs
- Safeguard the confidentiality of HR Records
- Review HR policies and documentation to ensure compliance with current legislation, regulations, benchmarking surveys and best practices
- Monitor and manage the budget for the HR team, optimizing resource allocation and cost-effectiveness
- Lead the implementation of new HR technologies or systems
- Drive change management initiatives under Special Projects to support organisational transformations, especially in the area of Employee Engagement and Employer Branding
- Support with audits and quality reviews
- Respond and resolve employee queries
Educational Qualifications: Graduate / Postgraduate (MBA in HR specialisation or relevant certification will be an added advantage)
Desirable Qualities for the Role:
- Mindset of championing Employee Experience, Process Orientation, First Time Right and Continuous Improvement are key for the success in this role
- Digital savviness and process streamlining to enable the organisation to scale up
- Positive mindset and curiosity towards technologies
Experience: 10 -12 years