Job Title: Ecommerce Specialist
Location:
Bangalore, KA, IN, 560048
Business Unit:
Nul
Posting Date:
Dec 17, 2024
Job Description:
Job Title: E-commerce Specialist
Work Location: Bangalore
Role Responsibilities:
- Play an integral part in managing Ecommerce projects and planned website releases from inception to completion.
- Partner with stakeholders across the business to continuously improve the Ecommerce process in place and manage the backlog of development work based on priorities.
- Understand and scope stakeholder requirements to produce detailed briefs and project plans.
- Create accurate development and support tickets and instruct and manage the relationship with the external development team.
- Work closely with our Ecommerce platform provider on areas such as site performance, site speed, infrastructure, and new product releases.
- Communicate with the Ecommerce Technical Lead and wider team on progress of projects/releases and support issues.
- Working with website monitoring and testing tools to ensure the website is performing optimally at all times.
- Responsible for managing the end to end testing of all projects, planned releases/support tickets in staged and production environments. Logging feedback with developers.
- Manage the running of various reports and scripts required by the business on a daily and weekly basis.
- Troubleshoot issues on the platform raised by various Business Units as they arise.
- Maintain and update training and how-to documentation on platform functionality.
- Work closely with external web development team and AMETEK Ecommerce team.
- Work with Business Units to develop Ecommerce digital plans to improve conversion from all key channels
The successful candidate will possess the following:
- Degree in IT / Software engineering /Business Information Systems / Ecommerce / Digital Marketing or related discipline with an accredited institution.
- 3-5 years’ experience working in an Ecommerce development, support & testing environment
- Experience using ecommerce platforms such BigCommerce, Shopify, Magento or SAP
- Experience using Big Commerce or SAP an advantage
- Excellent Project Management Skills
- Experience developing and executing Testing plans
- Working knowledge of agile systems such as JIRA, ServiceNow, Supports desks
- Excellent SEO optimisation skills on platforms such as AHREFs
- Excellent MS office skills especially Excel
- Ability to be able to work as part of a team or on own initiative
- In depth Knowledge of Google Analytics (GA4) and knowledge Google Ads